Privacy Policy
Last updated December 5, 2011
Cheval Amour, Inc. takes your privacy seriously. We have taken steps to make sure that any information you share with us is secure. Please read the following Privavy Policy to understand how personal information is collected, used and protected. We will not share your personal information with anyone except as described below. We do reserve the right to make changes to this Privacy Policy from time to time, so please check back periodically.
Information We Collect and How We Use Personal Information You Provide
Our goal is for you to have an excellent shopping experience at ChevalAmour.com. We ask you for certain kinds of personal information in order to provide you with an efficient and helpful experience.
This information includes:
E-News Electronic Mailing List: Cheval Amour E-News is our way of communicating with you. Expect to read about our launch of new products, events we plan to attend, promotions and special customer-appreciation sales. Subscriptions to the mailing list can be cancelled at any time (an opt-out will be available on all emails sent). We respect your privacy rights and will not sell or rent our mailing list.
My Account: You have the option to create an account with Cheval Amour. This allows us to make your shopping experience more convenient. In creating this account, you authorize Cheval Amour to store your name, email address, telephone number and shipping and billing addresses.
Purchases: When you place an order, you will be asked to provide your credit card information. This will be used to bill you for products that you request. Cheval Amour does not, however, store your credit card information. We use your shipping address to ship your products to you and to send catalogs and other mailings to you. We use your billing address, if different than your shipping address, to verify your billing information. We never share our customer names or addresses, e-mail addresses or other personally identifiable information, other than as described below.
Submissions: We encourage customer involvement! For visitors who provide photographs, stories, testimonials, or other feedback about our products or our website, or provide us any other information (collectively referred to as "Content"), we collect your first and last name, email address and the Content provided. By submitting Content, you agree that Cheval Amour may use your Personal Information and such Content as permitted under this Privacy Policy, including reproducing the Content on the Cheval Amour Website or Blog and in Cheval Amour’s marketing and advertising materials.
We do not disclose personal information about you to other companies, persons or agencies, except for the purposes described below:
Service Providers: We employ other companies and individuals to perform certain services and functions on our behalf. Examples include operating and maintaining our Site, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing consultation and assistance, distributing customer surveys, processing credit card payments, and providing customer service. These companies have access to personal information needed to perform their services or functions, but may not use it for other purposes.
For Your Protection and Ours: We may release personally identifiable information when we believe it is appropriate to comply with applicable law regulation, legal process, or governmental request; to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Cheval Amour, our customers, our employees or others.
Information Collected Through Technology
Information collected through technology allows us to improve your website browsing and shopping experience.
No personal information is collected. We use Cookies to provide features such as personalization. We may also use cookies to assist us in delivering content specific to your interests, such as informing you of certain product offerings. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. ChevalAmour.com uses cookies to preserve the contents of your shopping cart and wishlist between your visits. ChevalAmour.com also uses cookies to measure activity on our site, which allows us to make improvements and updates to enhance your browsing and shopping experience. Cookies contain absolutely no personal information. Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. Not accepting cookies may make certain features of the Website unavailable to you.
Cheval Amour, its advertisers and ad servers, including without limitation Google, Performics, Mercent, and AvantLink, may also use cookies, as well as files called "Web beacons" or "clear gifs" to determine on an anonymous basis which advertisements and promotions our users have seen and how users responded to them. However, we do not use these technologies to collect personally identifiable information.
Each time you access the Website and each time you request one of our pages, our server logs your Internet Protocol (“IP”) address, which is the number automatically assigned to your computer or mobile device whenever you access the Internet. Standing alone, your IP address is not necessarily personally identifiable. Information such as the type of Web browser software you use and the referring Web site may also be collected.
Secure Shopping
Orders placed on our site are encrypted using SSL technology*, so you can rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL. If you still have any concerns about ordering electronically, feel free to call 800-653-7045 and place your order over the phone. Have the style number, size and color ready for each item you wish to order. You can also print your shopping basket page and fax your order to 503-213-5969 or mail it to:
Cheval Amour, Inc.
2852 Willamette Street, Suite 179
Eugene, OR 97405-8200
Attn: Order Processing
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.
*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Your Consent
You acknowledge that this Privacy Policy is part of the terms of service, and you agree that using this site signifies your assent to Cheval Amour's Privacy Policy. Cheval Amour reserves the right to change this Privacy Policy at any time, without advanced notice. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
If you have any questions about your privacy or security at ChevalAmour.com, please call us at 1-800-653-7045 or email us (info@chevalamour.com).
Other
Changes To Our Policy: Cheval Amour reserves the right to modify or supplement this Privacy Policy at any time. If we make any changes, we will update the Website and Privacy Policy to include such change and notice thereof. Please review this Privacy Policy often to review any changes that may affect your use of the Website. Your continued use of the Website once the revised Privacy Policy has been posted on the Website affirms your agreement to such changes.
Children, Parental Consent Policy: The Children’s Online Privacy Protection Act imposes certain requirements on websites directed toward children under 13 that collect information on those children, or on websites that know they are collecting Personal Information from children under the age of 13. We want to let you know that it currently is our policy not to collect Personal Information from any person under 13 because this website is not directed toward children under age 13, and we request that children under the age of 13 not submit any Personal Information to us via the Website. As one measure to ensure that we do not gather Personal Information from children, we require that all individuals provide a valid credit card number before completing a purchase order. If we learn that we have inadvertently gathered Personal Information from children under 13, we will attempt to notify such child’s parent or guardian and erase such information from our records, unless the child’s parent or guardian consents to our maintaining such information.